ACUVUE® has been carefully monitoring the outbreak of coronavirus (COVID-19) and our top priorities are the patients, customers, employees, and communities who are counting on us and using our contact lenses.
We support the guidance provided by public health officials to help prevent the spread of coronavirus by avoiding touching the face and eyes. Contact lenses can be worn safely while preventing potential infection by following proper contact lens care instructions as prescribed by Eye Care Professionals, which include thoroughly washing, cleaning, and drying your hands prior to handling contact lenses.
Do you have more questions about contact lens wear during this time? Check out the Frequently Asked Questions below:
Is there any correlation between wearing contact lenses and the COVID-19?
No, the Centers for Disease Control and Prevention (CDC) states that there is no evidence to suggest contact lens wearers are more at risk for acquiring COVID-19 than eyeglass wearers. People who are healthy can continue to wear and care for their contact lenses as prescribed by their Eye Care Professional. Contact lens users should always follow proper lens wear and care instructions; detailed information can be found under Cleaning & Care, and safe Insertion & Removal.
Is it safer to wear glasses than contact lenses?
According the CDC, it may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads. Contact lenses can be worn safely while preventing potential contamination by following proper contact lens care instructions as prescribed by the Eye Care Professionals, which include thoroughly washing, cleaning, and drying your hands prior to handling contact lenses. Detailed instructions can be found here.
Will availability of ACUVUE® contact lenses be impacted?
We have already implemented efforts to ensure we maintain service levels and the safe delivery of products. Our contact lens manufacturing continues to operate at or near normal capacity with only essential personnel staffed and rigorous protocol in place for maintaining the health of these employees. At this time, we are not experiencing product supply shortages related to COVID-19 and will continue to monitor and assess the situation.
I am running low on my contact lenses; how can I order more?
ACUVUE® is continuing to manufacture and supply our contact lenses for you to purchase through your Eye Care Professional, ensuring that you do not run out of your lenses.
Subject to provincial regulations in certain provinces, Eye Care Professionals may not be seeing patients for in-person interactions. Most practices are still offering support online, by email, or by phone. Please visit your Eye Care Professional‘s website where you may be able to get in touch to reorder your contact lenses or for more information.
What is ACUVUE® doing to help support the coronavirus relief efforts?
Over 1,300 packs of ACUVUE® contact lenses have been donated to medical workers in Wuhan, China. To help physicians and nurses in Wuhan see under their required protective goggles, which can be challenging while also wearing glasses, the ACUVUE® team in China moved quickly to provide packs of disposable prescription contact lenses.
Our team at Johnson & Johnson won’t stop until there is a vaccine for COVID-19. We’re committed to bringing a safe and effective vaccine to the public on a not-for-profit basis for emergency pandemic use.
In March, the Johnson & Johnson Family of Companies and the Johnson & Johnson Foundation committed $50 million dollars to support and supply frontline health workers - from meals to protective equipment, extra training to mental health. This commitment expands upon a $250 million multi-year commitment made earlier this year to support those at the frontlines guided by the Johnson & Johnson Center for Health Worker Innovation.
Do you have more questions about safe contact lens handling?
Looking for more information? Here are additional resources with information regarding COVID-19 and contact lens wear.
Important information for contact lens wearers: ACUVUE® Contact Lenses are available by prescription only for vision correction. An eye care professional will determine whether contact lenses are right for you. Although rare, serious eye problems can develop while wearing contact lenses. To help avoid these problems, follow the wear and replacement schedule and the lens care instructions provided by your eye care professional. Do not wear contact lenses if you have an eye infection, or experience eye discomfort, excessive tearing, vision changes, redness or other eye problems. If one of these conditions occurs, remove the lens and contact your eye care professional immediately. For more information on proper wear, care and safety, talk to your eye care professional and ask for a Patient Instruction Guide, call 1-800-267-5098 or visit acuvue.ca.